Job Summary

The imaging aide is responsible for completion of clerical duties, facilitates office workflow, and assists the customers of the imaging dept.

Essential Job Functions

• Greets and assists all customers.
• Provides direction to customers when needed.
• Answers the telephone using proper telephone etiquette.
• Assists with distribution of patient preps and screenings
• Places courtesy calls to patients when needed.
• Prepares and obtains necessary release forms.
• Faxes reports to physician offices.
• Assists physicians and other staff with HIS / RIS / PACS systems
• Facilitates internal communication with various departments.
• Delivers and retrieves requests from technologist / radiologist office / reading room / work area.
• Delivers imaging department mail.
• Directs phone calls to appropriate location.
• Facilitates communication between various modalities to assure timely patient throughput.
• Maintains work station in optimum condition.
• Assure adequate office supplies are maintained.
• Reports any necessary malfunctions to supervisor.
• Implements downtime procedures when necessary.
• Assists in rescheduling of patients during equipment downtime.
• Initiates established downtime procedures during HIS / RIS and PACS downtime.
• Assists in patient care functions.
• Escorts patients to and from x-ray / scan rooms.
• Assists technologist in moving patient to and from various modalities / offices.
• Attends to patient and family comfort needs.
• Assists in the preparation of exam / sub waiting room.
• Stocks linen when needed.
• Will gown patients when necessary.
• Attends department meetings or reviews meeting minutes.
• Obtains medical history related to the testing being performed
• Complete studies in RIS
• Look up pre-test results in Cerner
• Other duties as assigned.

Required Qualifications

• High School Diploma, GED or higher level of education.
• Knowledge of basic Office Equipment such as copier, fax machine, etc.
• Basic working knowledge of computers and office equipment
• Proficient keyboard skills
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment,
• Strong ability to communicate complex and / or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications

Previous clerical experience in Healthcare setting.

License, Certification & Clearances

• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance

Supervisory Responsibilities

This position has no direct supervisory responsibilities, but does serve as a coach and mentor for other positions in the department.

Position Type / Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between Excela Health locations.

LEAN

Actively promotes a Lean work culture by performing team member duties to encourage consistent use of LEAN principles and processes, including continually seeking work process improvements.

Recognizes the necessity of taking ownership of one’s own motivation, morale, performance and professional development. Strives for behavior consistent with being committed to Excela’s missions, vision and values.

AAP / EEO

Excela Health is an Equal Opportunity Employer. It is the policy of Excela Health to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, marital status, non-job related disability, veteran status, or genetic information, or any other protected class.

Excela Health will conform to the spirit as well as the letter of all applicable laws and regulations.

Ability to perform the Essential Functions listed on the Physical Conditions and ability to perform the Essential Functions on the Working Condition chart below.

Work Environment

Effective March 2020 or during pandemic : goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and / or transfer device is required.

Essential Absolute Necessity.

Marginal Minimal Necessity.

Constantly 5.5 to 8 hours or more or 200 reps / shift.

Frequently 2.5 to 5.5 hours or more or 32-200 reps / shift.

Occasionally 0.25 to 2.5 hours or 2-32 reps / shift.

Rarely Less than 0.25 hours or less than 2 reps / shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Extreme Heat

Extreme Cold

Heights

Confined Spaces

Extreme Noise(>

85dB)

Mechanical Hazards

Use of Vibrating Tools

Operates Vehicle (company)

Operates Heavy Equipment

Use of Lifting / Transfer Devices

Rotates All Shifts

8 Hours Shifts

10-12 Hours Shifts

On-Call

Overtime( 8 / hrs / shift; 40 / hr / wk)

Travel Between Sites

Direct Patient Care

Respirator Protective Equipment

Eye Protection

Head Protection (hard hat)

Hearing Protection

Hand Protection

Feet, Toe Protection

Body Protection

Latex Exposure

Solvent Exposure

Paint (direct use) Exposure

Dust (sanding) Exposure

Ethylene Oxide Exposure

Cytotoxic (Chemo) Exposure

Blood / Body Fluid Exposure

Chemicals (direct use) Exposure

Mist Exposure

Wax Stripper (direct use)

Non-Ionizing Radiation Exposure

Ionizing Radiation Exposure

Laser Exposure

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and / or transfer device is required.

Essential Absolute Necessity.

Marginal Minimal Necessity.

Constantly 5.5 to 8 hours or more or 200 reps / shift.

Frequently 2.5 to 5.5 hours or more or 32-200 reps / shift.

Occasionally 0.25 to 2.5 hours or 2-32 reps / shift.

Rarely Less than 0.25 hours or less than 2 reps / shift.

Physical Condition

Essential

Marginal

Constantly

Frequently

Occasionally

Rarely

Never

Bending (Stooping)

Sitting

Walking

Climbing Stairs

Climbing Ladders

Standing

Kneeling

Squatting (Crouching)

Twisting / Turning

Keyboard / Computer Operation

Gross Grasp

Fine Finger Manipulation

Hand / Arm Coordination

Pushing / Pulling(lbs. of force)

Carry

Transfer / Push / Pull Patients

Seeing Near w / Acuity

Feeling (Sensation)

Color Vision

Hearing Clearly

Pulling / Pushing Objects Overhead

Reaching Above Shoulder Level

Reaching Forward

Lifting Floor to Knuckle

Lifting Seat Pan to Knuckle

Lifting Knuckle to Shoulder

When lift requirement is in excess of 50#, lift assistance (2 person) and / or transfer device is required.

Last updated : 2024-04-27